Hyphal Roots Shipping & Returns
Shipping Policy
Processing Time All orders are processed within 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping Rates and Delivery Estimates Shipping charges for your order will be calculated and displayed at checkout. Estimated delivery times will vary based on your location and the shipping method chosen at checkout.
Please note that delivery times are estimates and not guaranteed. Delays may occur due to unforeseen circumstances, such as weather conditions or customs processing for international orders.
Shipping Destinations We currently ship to addresses within The United States. Please note that international shipping rates and delivery times will vary based on the destination.
Order Tracking Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track your order’s progress using the provided tracking number on the carrier’s website.
Customs, Duties, and Taxes Hyphal Roots is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Returns Policy
Our Guarantee At Hyphal Roots, we stand behind the quality of our products and want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a straightforward return policy to ensure your satisfaction.
Return Eligibility To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Please note that certain items are non-returnable, including:
Gift cards
Downloadable software products
Some health and personal care items
Return Process To initiate a return, please contact our customer service team through our “Contact” page within 7 days of receiving your order. Provide your order number and a brief description of the reason for the return. Our team will provide you with instructions on how to proceed with your return.
Refunds Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7 days. Please note that shipping costs are non-refundable.
Exchanges We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us through our “Contact” page for further instructions.
Return Shipping You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us If you have any questions about our Shipping & Returns policy, please contact us through our “Contact” page.
Thank you for shopping with Hyphal Roots. We appreciate your business and are here to ensure you have the best experience with our products.